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How Long Will my Carpet Take to Dry?
After our peerless clean service, carpets are left just slightly damp to the touch. Most carpets usually dry in 4-5 hours. However  any  areas that require additional cleaning or preconditioning may take longer to dry. If drying time is a concern, we  can take  special steps to try to speed this process  up for you. You  are  able to walk on the carpet right after the cleaning. However, we  recommend putting on a clean pair of slippers.

 

Does Your Cleaning Include Stain Removal?
Yes. Our service includes treating for all spots and stains that have not dyed the fibers of your carpet. Red dye stains and pet stains are examples of stains that can dye or discolor carpets permanently. Our services provide ONE FREE SPOT REMOVAL and $15.00 per spot for every other spot or stain.

  

Can You Treat Pet Stains and Pet Odor Issues?
Yes. Our exclusive treatments eliminate urine deposits deep in  your carpet. Our enzyme producing treatment can remove both stains and offensive odors, leaving your carpets fresh and sanitized. In severe cases, we can also treat the padding under the carpet.

 

Is my Price Based on Square Footage?
No. Our prices are based on rooms or areas. Areas are defined as: hallways, stairs, bedrooms, living/dining rooms, basements and closets. We charge a flat rate of $45.00 per area.

Does your cleaning include furniture moving?
Our  services, unfortunately, do not include furniture removal. With  larger items that can not be moved, we can clean right up against the items without touching it. So, there will be no borders where we did and did not clean.  If  possible,  we  do  ask  that you remove any breakables from these items before our arrival.

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How Does Your Company Handle Animal Feces and Urine?

We provide a decontamination enzyme process for these situations. However, please be advised that Gemini Steemers WILL CHARGE A FEE OF $10.00 PER ANIMAL POOP if we have to clean it up. There is no additional charge if animal feces is embedded in the carpet fibers.

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